Mountain High Reviews

Mountain High has an overall rating of 1.5 based on 27 reviews. Customer feedback on Mountain High is mixed.

1.5/5.0

27 reviews

5 Stars

0

4 Stars

1

3 Stars

0

2 Stars

10

1 Star

16

All Mountain High Reviews (27)
cathy1991
May 26, 2026
"Felt stuck trying to cancel and get my refund"
I tried to cancel my order and get a refund, and it turned into such a mess. It felt like I was trapped in this endless back-and-forth with no clear answer. Replies took forever, and when someone did respond, it didn’t really help. I kept getting passed around and still ended up waiting way longer than I expected. Super frustrating experience, and I definitely won’t be using mthigh.com again...
teresahenderson2670
May 24, 2026
"Not really worth the price"
For some reason, I expected this to be a lot better for the money. It felt way too expensive for what it was, the quality just wasn’t good...
michael1983
May 22, 2026
"Night skiing ended up being a letdown"
I was hoping night skiing would be a fun change of pace, but it mostly just left me annoyed. The lighting felt uneven in a lot of spots, which made it harder to relax and enjoy the runs, and the lift lines dragged more than I expected. After making the drive out there, it just didn’t feel worth it to me.
CONYERS
May 17, 2026
"Season pass wasn’t really worth it"
I bought the pass thinking I’d be there all the time, but it didn’t feel like I got enough out of it for the price. A lot of the days were super crowded, and the runs felt too short to make it worth the hassle. I kind of wish I’d skipped it this season
hello_william574
May 13, 2026
"The lift waits really took over the day"
We spent so much more time standing in lift lines than actually riding, and that ended up being the main thing I remember from the day. The runs were fine when we finally got on them, but the wait times were so long that it just didn’t feel worth it after a while. Kind of took the fun out of the whole trip for us
marilyncarpenter4333
May 10, 2026
"I went up to Mountain High after..."
I went up to Mountain High after the last storm and had a good time. The snow was nice overall, especially in the morning on the groomers, and there were still some soft spots that made it easy to cruise around and get in a bunch of fun laps.

By the afternoon, it started getting icy in the shaded areas and a little slushy near the bottom, but that felt expected for the day. The worst of it was avoidable if you paid attention to where you were riding. Lines weren’t too bad either, so I’d give it 4 stars since it was a solid day, just not quite perfect.
thersabenson9082
April 20, 2026
"Patrol response felt a bit slow"
Had kind of a stressful day on the hill, mostly because the safety situation felt a little loose. There were a few people bombing past beginner areas way too fast, and it didn’t really seem like anyone was stepping in much.
Anyway... when someone in our group got hurt, patrol did come over, but it took longer than we expected and felt a bit disorganized once they got there. The staff were friendly enough, but for a busy resort, I really thought the response would be quicker and more put together.
JanetDunsford
April 19, 2026
"Grooming was kind of a letdown"
Went up to Mt High thinking the runs would be in better shape. Early in the day too, which made it more surprising. A bunch of the trails felt choppy, uneven, just not really smoothed out. Then you'd hit icy patches, then these random bumps that felt like the groomer barely went over them. I know weather can make things tough, totally get that. But for the price of the lift ticket, it just didn’t feel worth it. Staff was fine, no issue there. I just wish the trails had been groomed better
Cheryl-dugan
April 07, 2026
"Not the best ski school experience for us"
I was disappointed with the ski school. Compared to other lessons I’ve taken, the instructor didn’t seem very involved and barely helped us out. I expected a lot more guidance, especially as someone trying to improve.
hello_carole917
March 14, 2026
"Lifts were down way too much"
Went to Mt. High hoping for a easy ski day, but the lift situation ended up being really frustrating. One lift kept stopping while we were waiting in line, and another was just closed with barely any clear info. I tried asking around and even called to get an update, but I just got transferred from one person to another, which made it more annoying.

I get that things break and weather can mess with operations, but it felt like half the day was spent waiting, walking around, or trying to figure out what was actually open. The snow was okay and the staff we talked to were nice enough, but the lift reliability and communication definitely need work
AnnabelleMilot_78
March 12, 2026
"Ate there and was disappointed..."
Ate there and was disappointed. The food came out cold, had barely any flavor, and somehow still cost way too much. What a joke, definitely not worth going back
WilfredAtkinson_86
February 27, 2026
"I was, disappointed with the restroom here. It..."
I was, disappointed with the restroom here. It kind of looked like nobody had checked on it in a while—the trash was overflowing and the sinks were dirty. It just didn’t feel clean at all, you know? For a place customers are using, this feels like basic stuff. I probably wouldn’t stop here again unless they do a better job keeping it up.
hello_john253
February 15, 2026
"Advanced runs were a letdown"
I was disappointed with the advanced runs. They didn’t feel challenging enough, and after a little while the trails started to feel repetitive and boring. On top of that, the waiting around made the whole experience even more frustrating.
ErinSaysongkham_99
February 13, 2026
"Snowmaking Didn’t Seem Up to Par"
The snowmaking felt rough to me. I kept noticing bare patches all over the mountain, and the snow that was there felt icy and thin most of the day. It made it seem like conditions just weren’t being maintained very well.
hello_alice146
February 12, 2026
"Booking online tested my patience"
I tried booking tickets on Mountain High i got annoyed fast. The pages were slow to load, my cart timed out once, and then I had to start all over again, which was the last thing I wanted to deal with. The date selection wasn’t very clear either, so that just added to the frustration. I did finally get the booking done, but the whole process felt way harder than it needed to be. Really hope they sort out the site soon
GRIGGS
February 06, 2026
"I went on a really busy day..."
I went on a really busy day and the crowd control was a mess. There were lines everywhere, people kept cutting in, and the staff didn’t seem to know what was going on. I got tired of having to ask the same questions and explain the same situation over and over just to figure out where to go. It made the whole experience frustrating instead of fun, and I left annoyed.
TonyPayne
February 01, 2026
"Not the cleanest stay, probably wouldn’t return"
The lodge felt dirty when we got there, and there was a weird smell in the room. I don’t want to be too harsh because the staff seemed nice enough, but it wasn’t a place I’d choose to stay again
HeribertoHairr_10
January 29, 2026
"Customer service was honestly disappointing"
I ordered from mthigh.com, the product itself was okay. Nothing amazing, but it was fine for what I expected.

The main issue was the customer service. I sent them a question about my order, and it took a few days to hear back. When they finally replied, it felt like they didn’t really read what I wrote.

It wasn’t the worst experience ever, but I did expect better support. i probably wouldn’t order from them again unless they improve how they handle customer questions...
bruce_Barrington91
January 24, 2026
"The runs all started to feel pretty much..."
The runs all started to feel pretty much the same after a while, so I got bored quicker than I expected. It felt like a preventable issue if there had just been a bit more terrain to choose from.
william.Johnson
January 16, 2026
"Tickets are pricey, but I get it"
I still feel like the ticket prices are way too high, and I wasn’t thrilled about paying that much. That said, I ended up going anyway and I guess it’s just kind of what things cost now

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